Trimble has introduced an enhanced version of Work Management, a cloud-based solution designed to improve the productivity of mobile workforces and empower them using intelligent scheduling tools, mobile apps and performance analytics.
The new features of Work Management 3.0 include the ability to:
- Enable dispatchers to manage capacity by optimising resources and routes for a day, week or months in advance
- Set customer agreed appointment windows and preferred workers into the schedule to ensure future commitments are met
- Plan preventative maintenance work around jobs in the same area to minimise travel and maximise productivity
- Discover the new mobile app, FieldMaster Technician, which allows mobile workers and depot based technicians to receive and update tasks on their smartphones. It also gives them access to vital job information on the go.
General manager of Trimble’s field service management division John Cameron said: "For any organisation that operates a mobile workforce there are multiple business challenges to manage.
"From scheduling and dispatching work and tracking its progress throughout the day, to empowering workers in the field for resolving issues; it is all about ensuring that service commitments are met.
"The latest enhancements to Work Management focus on eliminating these challenges to transform service delivery for all parties."
Trimble will be hosting a webinar with the Aberdeen Group on 30 October, where Aly Pinder will discuss the key emerging technologies empowering workers out in the field, including the use of mobility.