Maintenance Experts

Savanna Energy - A Case Study from MEX Maintenance Software

Savanna Energy - A Case Study from MEX Maintenance Software

Maintenance Experts

Savanna Energy is an energy services global leader,with over 180 rigs worldwide with major operations in the United States, Australia and Canada. Whilst Canada is the base of operations and houses the majority of the rigs, Savanna Energy has a strong presence in Australia.

Most of the Australian fleet is concentrated in Coal Seam Gas fields in southern Queensland and in the Condamine Basin in north eastern segment of South Australia. Savanna Energy's Australian division head office is situated Toowoomba, Queensland with smaller offices in Brisbane and Miles.

How is the MEX Maintenance Software used?

MEX is deployed to the Australian division across all drilling rigs, vehicles, and offices. It is currently operating on our fleet of 17 drilling, workover and flush-by rigs.

We use the asset register as a central point for information retention. All job notes, work orders, history, readings and all associated costs are recorded under each corresponding asset. As our asset register is categorised by location, our maintenance team can easily locate and work with assets without hassle. We also capture comprehensive details for each vehicle in our fleet including: Utes, trucks, trailers and loaders. Having MEX at our disposal allows us to easily monitor and confidently manage our equipment.

Through preventative maintenance we have also set up several hundred policies to assist in the management of our assets. This helps us achieve our goal of reduce breakdowns and maximise equipment operating time.

We take advantage of the portability of MEX by having all our maintenance staff in the field using the iOS App on their iPhones or iPads, as well as the web app on intrinsically safe tablets. Staff can access the asset register, work orders and submit maintenance requests from the field.

"Having MEX support in the same time zone was a massive advantage and one of the deciding factors in our decision to get hosted."

Why did you decide to host your data with MEX?

We chose to host our data with MEX for several reasons. Firstly, Savanna's corporate IT systems are run from Calgary, Canada and the time zones mean that resolving IT issues can take several days which can heavily impact on our day to day operations. Hosting our data with MEX is an easy way to ensure that the system is always up to date, maintained, and available at all times.

Another contributing factor to our decision was the costs of going on the Cloud. Paying the additional premium to host our data with MEX is easily offset against the costs to have the system on our own servers, especially when considering additional requirements and costs for backups, fail-over systems, bandwidth costs and the added internal costs.

How long have you been hosting your data with MEX?

We have been hosting our data for MEX since we initially purchased MEX in June earlier this year.

The Australian MEX Support team have been great, the few times that they've been needed, they have always quickly and effectively resolved whatever issues we have had.