Cater Care Services - Catering, Accommodation and Total Facilities Management Services

The management of Cater Care Services is perhaps the most experienced remote catering professionals’ team in Australia today. Our senior team has been involved in most major mining, construction and defence projects that have occurred since the early 1980s, including many years spent working in the international market.

Accommodation, catering and total facility management services

Cater Care Services is proud to be a 100% Australian-owned company specializing in the provision of accommodation, catering and total facility management support services to the mining, construction and defence industries. Our current national contracts range from projects for as few as 35 persons up to major projects for 1,500-person villages.

We take the time to understand the project and deliver fully flexible and customized solutions, which effectively utilize all available resources. This hands-on approach is unique to our industry, however we have discovered that by focusing on the needs of the client, monitoring every aspect of the organization, attending to the small details, and adding value wherever possible, we are able to provide a better service to our clients and thus exceed their expectations.

Mining and construction facility village support services

As a leading company in the provision of total facility village support services, Cater Care Services is geared to manage the smallest to the largest and most complex operations, whilst providing logistical solutions and suggested options to best suit our clients’ budgets.

Customised culinary services for remote environments

Our customized innovations packages also offer our clients new-age culinary standards unique to the remote industry by providing a myriad of inspirational and conceptual dining ideas, ensuring that the residents enjoy a variety of dining experiences.

Total facility services for remote and inhospitable mining environments

Cater Care Services provides a full package of world-class support services for the mining and construction industries - regardless of location. We specialize in and fully understand everything involved in operating in remote and inhospitable environments. We are equipped to provide a full suite of services no matter the requirement, to effectively meet the individual needs of our clients' projects.

Our total facility services include but are not limited to:

• Accommodation management
• Catering innovations
• Retail and bars
• Housekeeping
• Cleaning
• Maintenance
• Gardening
• Bus services
• Security
• Healthy lifestyle
• Offshore services
• Flights and airport management
• Indigenous employment
• First aid

Healthy eating and fitness programs

Cater Care Services works with a number of recognized agencies that assist us in promoting the culture of:

• Health, safety and environment - “Planning, Practice, Prevention”
• Healthy eating programs – based on “Nutrition Australia Programs”
• Fitness is life – “Stay as Long as you can”

Although many of our systems have been developed in-house with dedicated Cater Care professionals who champion these vital causes, we still coordinate our resources with national agencies to ensure our systems continue to evolve and that our clients' workforces receive the most advanced services.

Key success indicator electronic monitoring

Whilst most companies will tell you how good they are, Cater Care Services will guarantee the highest level of service delivery through the implementation of our KPI joint-venture audit system.

Based on our electronic format, the CCS key performance indicator management system, also known as key success indicators (KSI), help CCS and our clients to define and measure progress toward organizational goals. This is undertaken through regular client meetings and analysis of the electronic KPI data.

Accommodation and facilities management software reporting systems

Cater Care Services’ range of administration services include an advanced project software system, which provides:

• Computerised accommodation management
• Daily, weekly, monthly and history reports
• Manage travel, flights and itineraries
• Electronic meal-control systems, turnstiles and proximity cards
• Maintenance management and reports
• Management of team R&R movements
• Warehouse and procurement

Build-own-operate facilities

Cater Care Services has been involved (through its alliance partners) in the provision of build-own-operate (BOO) facilities through a turnkey arrangement, which can include a complete accommodation facility and project site buildings’ installation and operation. Should this option be of interest, our project team would be pleased to workshop the requirements with you and develop a number of budget concept proposals.

An investment in Cater Care Services is an investment in Australia

Unlike multinational companies, Cater Care's revenues remain and are reinvested in Australia, supporting the much needed financial stimulus contribution to our economy. All employees of Cater Care Services are Australian residents, demonstrating our commitment to the support of local engagement and training.