Dynamiq - Emergency Management for the Mining Industry

Dynamiq is an international emergency management company that helps organisations to predict, prepare for and respond to medical, travel, operational and security emergencies at home, in transit and around the world.

Emergency management for remote, complex and hostile mining environments

We provide outsourced service to organisations that operate in remote, complex and hostile environments. Dynamiq has three centres of excellence: Dynamiq Strategic Solutions, Dynamiq People and Projects and Dynamiq Assist; all of which are comprised of highly-skilled and dedicated specialists with real-world experience in the mining industry.

Our three centres of excellence are supported by our 24/7 Australian-based emergency response centre, which is always ready to provide emergency support and advise no matter where in the world our clients are.

Mining emergency management and training systems

Dynamiq Strategic Solutions is Dynamiq's strategic advisory unit and marks the first step on the way to a robust emergency management system. Dynamiq's review and planning solutions include risk management, business continuity, site security risk, site medical risk, employee health, travel risk management and evacuation audit and policy / procurement plan development. We also offer customised intelligence / risk reports both before and during the journey.

Dynamiq also develops and delivers tailored training solutions. These include:

• Crisis and incident management training
• Front of house response training
• Incident scene coordination training
• Company spokesperson communication training
• Security staffing training
• Bomb threat, suspect package and duress training
• Advanced first aid training
• Managing hostile environments training
• Traveller safety training

Turnkey labour hire and infrastructure services for mining environments

To further support our clients with the right manpower, equipment and technologies, Dynamiq People and Projects specialises in providing turnkey labour hire and infrastructure solutions for remote, challenging and hostile environments.

We further design, project manage and maintain full-service emergency management capabilities on behalf of our clients. Our specialist HR placement services include:

• Contractor and customised permanent placement solutions in medical, security and emergency response specialisations
• Access to 24/7 emergency response centre
• Access to Dynamiq's senior management team and intellectual property (protocols, procedures)
• Qualified training and rostering for staff

Our turnkey medical, security and emergency response solutions include:

• Mine-site emergency response projects
• Full turnkey labour hire projects (expat and local staffing)
• Emergency response team manning, training, procedures, qualifications and equipment
• Medical personnel, protocols, compliant medical command, clinics, 24/7 telemedicine, medications, equipment and evacuation coordination
• Site security design, build, manning, equipment, testing, procedures and 24/7 support
• Ongoing quality control and capability auditing

Fully-integrated mining emergency medical and travel assistance

Dynamiq Assist provides a fully-integrated emergency medical assistance, travel assistance and global safety and security support solution, which supports clients before, during and after an emergency.

We support organisations with instant access to medical, travel risk, security and crisis management specialists as well as trauma counselling, OH&S law and crisis PR experts. Our travel and medical services include:

• Global medical evacuation
• Cost containment
• Cashless medical appointments
• Referrals and cost guarantees to international facilities
• International legal assistance
• Assistance with flight cancellations and lost or stolen passports and baggage
• Development of medical risk assessments, policies and procedures
• Pre-trip medicals and vaccinations
• On-call doctors for 24/7 support to remote sites
• Contracted medics for deployment to remote locations
• Project management and procurement of medical clinics and equipment
• On-site health monitoring and diagnostic systems
• Medical training and first aid kits

Global safety, security and crisis support for the mining industry

Dynamiq's strategic security services include:

• 24/7 access to international security experts
• Response to any personal safety and security threats
• Political evacuations
• Kidnap, extortion and illegal detention response
• Security risk assessments, policies and procedures
• Deployment of protection and security management personnel
• Traveller tracking (itinerary and GPS-based)
• Vehicle, aircraft and ship tracking
• Automated SMS and email alerts to global safety, medical, security and business continuity threats
• Customised country, city or project intelligence assessments and briefs
• Safety and security training for travellers and expats

Our crisis response services include:

• Deployment of crisis management and business continuity experts
• Trauma counselling, crisis PR and OH&S law professionals
• Integration of corporate emergency management plans and duress alerts into our case management system
• Audits, training and testing of corporate crisis management systems
• Clearance / rehabilitation of employees